Shipping

ONLINE STORE HOURS

We pick, pack and dispatch orders Monday to Friday 11am - 2pm. Orders placed after 2pm will be dispatched the following business day.

Feel free to contact our studio team with any queries. Customer service is available via email (shop@naomimurrell.com) Monday - Friday 10am - 6pm. 

CLICK & COLLECT

Click & Collect is now available from our Flagship Store at 5 Ebenezer Place, simply order online and select FREE PICKUP during our listed opening hours.

SHIPPING - AUSTRALIA

Orders continue to ship as per normal, dispatch is closed on public holidays but open as usual every other day. 

We offer free standard shipping on all Australian orders over $100 and free express shipping on all Australian orders over $200. We offer free standard shipping on International orders over $250. All orders are shipped via Australia Post.  

STANDARD SHIPPING 
Australia Post Standard Parcel Post (with Tracking) 
2-8 Business Days*           $10.00

STANDARD SHIPPING FOR ORDERS OVER $100
Australia Post Standard Parcel Post (with Tracking) 
2-8 Business Days*               FREE

EXPRESS SHIPPING 
Australia Post Express Parcel Post (with Tracking) 
1-4 Business Days*           $15.00

EXPRESS SHIPPING FOR ORDERS OVER $200
Australia Post Express Parcel Post (with Tracking) 
1-4 Business Days*                FREE

*Check to see if you're in an Express Post Zone.

*All delivery times are estimates and based on Australia Post delivery timelines.
For Xmas Parcel Delivery will only ship Express if you are in an Express Post Zone. 

SHIPPING - INTERNATIONAL

STANDARD INTERNATIONAL SHIPPING FOR ORDER UNDER $250AUD
Australia Post Pack and Track International Service.
3 - 10 Business Days       $25.00 AUD   CONVERT

FREE INTERNATIONAL SHIPPING FOR ORDERS OVER $250 AUD  
Australia Post Pack and Track International Service.
3 - 10 Business Days       FREE

PLEASE NOTE:

• We recommend customers provide a secure delivery address, for example your place of employment, to avoid delays.

• Free Shipping Codes are not valid in conjunction with discount codes.

• You may be responsible for any import taxes or duties on international orders. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.